Shipping Policy

Here are some important details regarding our shipping options:

Pre-order within 1 month (Normal Shipping): For items available on pre-order, our normal shipping option typically takes up to 1 month for delivery. Rest assured, we'll do our best to get your order to you as quickly as possible.

Express Shipping (1-2 weeks, Extra Cost): If you're in a hurry to receive your order, we offer an express shipping option at an additional cost. With this service, you can expect delivery within 1-2 weeks, depending on your location.

Free Shipping for Orders Above AU$299: We're pleased to offer free standard shipping on all orders totaling AU$299 or more. This is our way of showing appreciation for your continued support.

Free Drop Point: For added convenience, you can choose to have your order shipped to our drop point located at 423 Elizabeth St, Surry Hills, Sydney, NSW, 2010. It's a hassle-free option for those in the Sydney area.

Please keep in mind that shipping times may vary depending on your location and product availability. We'll provide you with tracking information once your order is dispatched, so you can easily monitor its progress.


Exchange and Return Policy

At BonjourRoyale, we prioritize the quality of our products. However, due to the intimate nature of dancewear and accessories, we have implemented a strict exchange and return policy for your convenience.

Exchange/Return Criteria: We will ONLY accept exchanges or returns for products that are determined to be seriously defective. We apologize for any inconvenience this policy may cause and appreciate your understanding. 

If you have any questions or require further assistance regarding shipping, exchange or return, please feel free to contact our customer service team at customer@bonjourroyale.com. We're here to help make your shopping experience with us as enjoyable as possible.